Cancellation Policy
- You may cancel a booking before service partner assignment without penalty.
- Late cancellations after partner assignment may attract a visit/convenience charge.
- Repeated fake or abusive bookings may be blocked by the platform.
Refund, Cancellation, Return
Read our policy for service cancellation, refund eligibility, and return related terms.
Refund Policy
- Refunds are processed for eligible cancellations, duplicate payments, or failed service delivery cases.
- Where inspection is completed, service visit charges may be non-refundable.
- Approved refunds are generally credited within 5-10 business days, depending on payment mode.
Return and Rework
For service-related complaints, please contact support within the committed timeline. Revisit or rework requests are handled as per partner warranty and service scope.